Refund Policy

Refund & Returns Policy — YouthfulLab

At YouthfulLab, we are committed to providing a smooth and professional customer experience. Because our products are for in-vitro laboratory research use only and not for human or animal consumption, we maintain a strict refund and return policy.

Shipping Information

• Orders are typically processed the same day or within 2 business days.

• Shipping timelines vary between 2–6 business days under normal conditions.

• If there are delays with carriers such as USPS, shipping may take up to 14 days.

Refunds

• No refunds are issued for any reason once an order is placed.

• Due to the sensitive nature of research materials, all sales are considered final.

Exchanges & Store Credits

Exchanges may be considered on a case-by-case basis at the sole discretion of YouthfulLab.

Store credits may be granted for:

• Product defects

• Order fulfillment errors

• Other valid circumstances (excluding buyer’s remorse)

• A 20% restocking fee applies to all approved exchanges. Customers are responsible for return shipping costs unless the issue results from a product defect or a shipping error. Store credits will be processed through the same secure payment system used for the original purchase.

• How to Request an Exchange or Store Credit

• For any exchange requests or inquiries, please contact our support team at:
  📩 support@youthfullab.com

• All requests must include:

• Order number

• Description of the issue

• Clear photo evidence (if applicable)

• Policy Updates

• This Refund & Returns Policy is subject to change at any time. Updates will be posted on our website without prior notice. Continued use of our services signifies your acceptance of any modifications.